Legal

Privacy Policy

How we collect, use and protect your information when you use this website and our remote care programs.

Effective September 28, 2026

Information We Collect

Information you provide, such as your name, contact details, shipping address, wellness assessment answers, and health history shared during intake or consultation.

Payment is processed by our payment provider. Card details are never stored on this website.

Basic technical information, such as browser type and pages visited, used to keep the site working and improve it.

How We Use Your Information

To provide care: coordinating consultations with licensed medical providers, laboratory testing, and prescriptions filled by licensed 503A compounding pharmacies.

To process payments, ship medication, respond to your questions, and meet legal and regulatory obligations.

Health Information

Health information shared as part of your care is handled as protected health information and is used and disclosed only as permitted by applicable law, including HIPAA where it applies.

Sharing

We share information only with those who help deliver your care or operate our service — such as medical providers, laboratories, pharmacies, shipping and payment partners — or when required by law. We do not sell your personal information.

Security & Retention

We use administrative, technical and physical safeguards to protect your information. Records are kept as long as needed to provide care and as required by medical record-keeping laws.

Your Choices

You may request access to, correction of, or deletion of your information, subject to legal record-keeping requirements, by emailing start@toptiertrt.com.

Changes to This Policy

We may update this policy from time to time. The version published on this page is the one in effect.

Questions? Email start@toptiertrt.com.